Covid-19 ENG

Reglementation

The world has literally changed shape overnight with the onset of the COVID-19 pandemic, you – our guest – remain our ‘Northstar’. We are mindful of the many challenges you currently face, and are committed to your health & safety. We are prepared and waiting for when you are ready to travel again.”

Due to Covid-19, there will be some changes...

*Cleaning lady: On a Saturday in between 9 am and 12, the service will be limited to the essentials only. (dustbin and recycling bin, wood refill, water refill, etc,...)

*Cleaning lady: During the week she will come at a certain time in between 8:30 am and 4:30 pm, Please help us by being flexible, as we sometimes have people leaving an other people checking in on the same day. It can happen that your cottage/room gets a small clean-up in the afternoon.

*After each stay we will do an even better deep clean, therefore check out WILL be at 10 am and check in from 3pm, unless you made arrangements before the time.

*The property is large enough to keep a social distance and with your own private veranda and garden, you are safe and have no restrictions. Just give each other some space at the pool. For now it is too cold to swim, but we do not know how it will be in summer time.

With a bit of common sense and some extra awareness, we will make sure that you have a (again, for a lot amongst you) a wonderful stay at African palm Cottage and Guesthouse!

Breakfast : Breakfast is not given during Covid-19, due to the distance you must keep during Covid-19 .

CANCELLATION POLICY

When you book :

Credit card used for online payment to be present at check-in. Cardholder & ID/Passport is required at check-in / preferably prior to arrival .

50% deposit will be have to be payed to secure booking and is not refundable when cancel . 30 days before arrival : Balans has to be payed not refundable .

We advice all guests to contact their travel agent or insurance company regarding a "travelers insurance" in case you have to cancel!!

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